Improve Your People Skills

Improve Your People Skills

4.11 - 1251 ratings - Source

In this highly successful mini-encyclopedia on essential people skills, Peter Honey provides clear, concrete advice on how to: - assert yourself, empower others and satisfy customers - cut through game-playing and hidden agendas - release creativity, generate ideas and build on them to solve problems - prevent anger, boredom, guilt and other unwanted feelings - praise, criticise and negotiate more effectively - cope with conflict, bullies and (your own and others) resistance to change. Also includes a powerful diagnostic quiz to focus your thinking on the best places to start.From acting assertively and asking questions to brainstorming, coaching and fostering diversity, this text seeks to offer the tools for readers to transform their relationships with colleagues and get what they want at work.

Title:Improve Your People Skills
Author: Peter Honey
Publisher:CIPD Publishing - 2001

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